• How do I track my order?

    Once your order ships, a shipping confirmation email is sent which includes a tracking number. You can click that link to see the tracking status. You can also log in to your account, select Order History, and click on the tracking link for your order to see where your package is, and when it’s expected to arrive.continue reading

    Once your order ships, a shipping confirmation email is sent which includes a tracking number. You can click that link to see the tracking status. You can also log in to your account, select Order History, and click on the tracking link for your order to see where your package is, and when it’s expected to arrive.

  • How long does it take for my package to arrive?

    Delivery timeframes vary depending on where you are located and when you order. Getting your order in late on a Friday adds a few extra days simply because the package gets transferred to the shipping carrier on a Monday. Within the US, standard free shipping takes from 3 to 7 business days on average from our Utah-based distribution center. Ord...continue reading

    Delivery timeframes vary depending on where you are located and when you order. Getting your order in late on a Friday adds a few extra days simply because the package gets transferred to the shipping carrier on a Monday.

    Within the US, standard free shipping takes from 3 to 7 business days on average from our Utah-based distribution center. Orders within Europe are serviced by our distribution center in the UK, so orders may take 3 to 7 business days to arrive. Other countries have longer timeframes due to lengthy customs processes (we’re looking at you, Australia). For an extensive listing of shipping timeframes for most countries, view this chart.

  • My package shows delivered but I don’t have it?

    This happens sometimes. Busy delivery drivers have been known to be creative in where they place a package. Check the mailbox, front porch, back porch, or even your neighbors to see if the package is there. It’s also not uncommon for the post office to mark an item as delivered while it is still out for delivery. Give it until the end of the day...continue reading

    This happens sometimes. Busy delivery drivers have been known to be creative in where they place a package. Check the mailbox, front porch, back porch, or even your neighbors to see if the package is there. It’s also not uncommon for the post office to mark an item as delivered while it is still out for delivery. Give it until the end of the day or next day for delivery to be completed. If the package still hasn’t shown up after a few days, reach out to the Support team for assistance.

  • How do I get free shipping on my order?

    Let us count the ways you can get free shipping: does your order include Pure Body Extra? For most markets, that means free shipping on your entire package. How about Fulvic Minerals+ or Gluco-Control in your cart? Yep, that also means free shipping to most markets for your whole order. Another way to get free shipping is to have a qualified Au...continue reading

    Let us count the ways you can get free shipping: does your order include Pure Body Extra? For most markets, that means free shipping on your entire package. How about Fulvic Minerals+ or Gluco-Control in your cart? Yep, that also means free shipping to most markets for your whole order. Another way to get free shipping is to have a qualified AutoShip subscription. The bottom line is that most orders get free standard shipping. To see shipping rates for our top countries, and whether free shipping applies, view this chart .

  • Do you ship internationally?

    Do we ever. Our packages of goodness are delivered around the world. That includes everywhere in North America, the European Union, the UK, plus Australia, Japan, New Zealand and many more. A full list of countries can be found in the dropdown menu on any page of the website. continue reading

    Do we ever. Our packages of goodness are delivered around the world. That includes everywhere in North America, the European Union, the UK, plus Australia, Japan, New Zealand and many more. A full list of countries can be found in the dropdown menu on any page of the website.

  • Do all products ship to all markets?

    Our full product catalog ships within the US, UK, Australia and many markets. In other countries, a curated collection of top-selling products is available so that goodness can be delivered with low or free shipping rates. To see the items shipping to a specific market, select a country from the dropdown menu on the website, and the shop page wi...continue reading

    Our full product catalog ships within the US, UK, Australia and many markets. In other countries, a curated collection of top-selling products is available so that goodness can be delivered with low or free shipping rates. To see the items shipping to a specific market, select a country from the dropdown menu on the website, and the shop page will display available items for that market.